What do Lee, Andy, Sue, Teresa, Angie, Martin and Tom have in common?
They all have Vodafone Mobiles that have no signal in Leadhills.
That was not always the case, it has only been this way for just over a week. But Vodafone it seems, is having none of it. This merry band of Leahillians allege they have also been told that it’s their phones that are faulty and that there have been no other complaints!
Where have we heard that before? Yes that big Water company had a problem with sweeping assumptions too – note the word “had”, they are busy fixing their problems.
Well having had a chat with the wee mob in the square, I suggested a mass, written complaint. It has been suggested that the advent of Vodafone’s internet relay gubbins, for poor reception areas, might be an excuse for letting awkward areas “drop out.” The fact that this would also impact on anyone visiting the Lowther Hills and heaven forbid, getting lost in these hills, would surely make such a policy unthinkable – wouldn’t it? A mass complaint might go some way to clarifying the situation.
Leadhills and Wanlockhead are small communities with strong links with Vodafone; it being the one network that offers workable coverage here – well it did until a week ago. If one were to tot up the Vodafone mobiles owned locally by adults and children, it would likely come to several hundred; many of which constitute life-lines for their owners. So now is not the time for Vodafone, allegedly, to be fobbing users off with thin excuses and evasions.
If your Vodafone is no longer working, please contact me with your name, address and mobile number(s) so that your details can be added to the mass complaint. (Details of and for the complaint will be held by Angie Purse – secretary of the Community Council. No details will be released to third parties under any circumstances.)
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